Assistant Service Manager

Arco Lawn Equipment is seeking a highly capable Assistant Service Manager. This is an opportunity to work in a great environment with a fantastic team!!


Responsibilities include:
- Manage service writers and maintain quality in the work orders

- Assign work to technicians and rebalance work based on priority of service jobs

- Ensure work is completed in a timely manner

- Establish processes to improve shop efficiency

- Assist technicians resolve any road blocks in their work

- Ensure shop assistants are completing their duties on a timely basis

- Complete service jobs when necessary to meet promised timelines

- Work with management to improve overall performance of service department

- Enforce company policies and procedures

Requirements include:
- Prior management or supervisory experience

- College or applicable technical school degree

- Highly motivated, great people skills, positive attitude
- Self-starter and problem-solver mentality
- Ability to work cohesively with others in a fun and fast paced environment
- Advanced computer skills and ability to quickly learn new systems
- Strong organizational and time management skills

- Physically fit and able to keep a fast pace

- Training and experience as an automotive or small engine technician highly preferred

- Experience in a similar service business highly preferred

Benefits:
- Competitive salary

- Performance based bonus
- Health benefits

- Paid vacation & personal days

- Working in a fun, professional environment
- Employee discount for personal use items and services

- Room for advancement in a growing company